This Privacy Policy explains how 100cuc collects, processes, stores, and protects the personal data of registered members and visitors. Your privacy matters to us — please take a few minutes to read this document in full.
SSL encryption and secure storage protect all personal and financial data.
100cuc does not sell your personal data to any third party, ever.
You can access, correct, or request deletion of your personal data at any time.
Data is collected only for specific, legitimate purposes and used only for those purposes.
Data is retained only for as long as required by licensing and legal obligations.
Processing is conducted in line with applicable data protection and licensing requirements.
Summary: 100cuc collects personal data to operate your account, process transactions, comply with licensing requirements, and provide customer support. We do not sell your data. We do not share it beyond what is operationally necessary or legally required. You have the right to access, correct, and request deletion of your data at any time by contacting [email protected].
1.1 This Privacy Policy ("Policy") describes how 100cuc ("100cuc," "we," "us," "our"), operator of the online gaming platform accessible at 100cuc.app, collects, uses, stores, and protects the personal data of individuals who visit the Platform, register for an account, or otherwise interact with our services (collectively, "you," "Members," "Players").
1.2 By registering for a 100cuc account or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood its contents and consent to the processing of your personal data as described herein.
1.3 This Policy should be read in conjunction with the 100cuc Terms & Conditions and Responsible Gaming Policy. In the event of any conflict between this Policy and the Terms & Conditions on matters relating to data processing, this Policy shall prevail.
1.4 100cuc takes the privacy of its members seriously. Given that we process financial and identity data in connection with online gaming activity — including FPX transactions, DuitNow transfers, and KYC documents — we apply appropriate technical and organisational measures to protect that data at all times.
2.1 For the purposes of applicable data protection legislation, 100cuc is the data controller in respect of personal data collected through the Platform. We determine the purposes and means of processing your personal data and are responsible for ensuring that processing is lawful.
2.2 If you have questions about how your personal data is processed, or wish to exercise any of your data subject rights described in Section 10, you may contact us at: [email protected] (plain text — not a clickable link). We will respond to data-related requests within 30 calendar days of receipt.
3.1 100cuc collects personal data in several ways: data you provide directly, data generated through your use of the Platform, and data received from third parties (such as payment processors and identity verification services).
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, DOB, MyKad, passport | Account registration, KYC, age verification |
| Contact Data | Email, mobile number, address | Communication, account recovery, support |
| Financial Data | Bank account, eWallet IDs, transaction history | Deposits, withdrawals, AML compliance |
| Usage Data | Bet history, session logs, IP address | Platform operation, fraud detection, analytics |
| Technical Data | Device ID, browser, OS | Security monitoring, platform optimisation |
| Marketing Data | Bonus claims, promotion responses | Personalised offers (with consent), reporting |
4.1 100cuc processes personal data only for the following specified purposes:
5.1 100cuc processes your personal data on the following legal bases:
6.1 100cuc does not sell, rent, or trade your personal data to any third party for commercial purposes.
6.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
6.3 Where data is shared with service providers, those providers are contractually prohibited from using your data for any purpose other than the service they are providing to 100cuc.
7.1 100cuc uses cookies and similar tracking technologies to operate the Platform, remember your preferences, detect fraud, and analyse traffic. The following categories of cookies are used:
7.2 You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the Platform but may affect certain personalisation features.
8.1 100cuc implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
8.2 While 100cuc takes all reasonable measures to protect your data, no system is completely impenetrable. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect unauthorised access.
9.1 100cuc retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and licensing obligations. The following retention periods apply as a general guide:
9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction.
10.1 Subject to applicable law and certain exceptions related to our legal and regulatory obligations, you have the following rights in respect of your personal data held by 100cuc:
To exercise any of the above rights, contact 100cuc's support team at [email protected]. We will acknowledge your request within five business days and respond fully within 30 calendar days.
11.1 The 100cuc Platform is strictly intended for individuals aged 21 and above. We do not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
11.2 If you have reason to believe that a minor has accessed or attempted to access the 100cuc Platform, please notify us at [email protected] immediately.
12.1 100cuc's Platform data may be processed by service providers located outside Malaysia, including in jurisdictions where our licensing authority operates or where our technology infrastructure is hosted. Where such transfers occur, 100cuc ensures that appropriate safeguards are in place — including contractual data processing agreements — to protect your personal data to a standard equivalent to that required under applicable data protection law.
13.1 100cuc reserves the right to update this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. Where changes are material, we will notify registered Members via email or an in-Platform notification prior to the changes taking effect. The current version of this Policy will always be available at 100cuc.app/privacy-policy. Continued use of the Platform following any update constitutes acceptance of the revised Policy.
14.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 100cuc processes your personal data, please contact us via:
14.2 We are committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with the applicable data protection authority in your jurisdiction.
We take privacy as seriously as security. Sign in to your 100cuc account and manage your data preferences, communication settings, and responsible gaming tools — all in one place.
Sign In to 100cucMust be 21 or older. 100cuc is operated under international gaming licensing. Please gamble responsibly.